Confidentiality rules

We collect your information to offer you our services in the best conditions. Our company recognises and respects the confidentiality of the data you communicate to us. The confidentiality rules below describe how we use your personally identifiable information like name, mail address, e-mail address … Those rules only relate to the data collection on our website through an information, estimate request form or cv for a vacancy. By using the site and completing the forms, you accept that the information is collected and used as specified below.

Which customer information do we collect?

We collect your general data, i.e. name, first name, company name, full address, telephone number, e-mail address, cv and information relating to services you get in contact with us about.

How do we use your information?

The primary purpose of collecting these data is to respond to your requests for information about our products and services (catalogue requests, price requests, estimate requests, requests for general information, job application). Customer communication: We could use your information to communicate with you and consider this information as an integral part of our service. Vacancies: We could use your information to contact you to follow-up on your job application for a vacancy and appreciation of your cv.

Who do we share your information with?

The data we collect will never be transmitted to third party companies.

How long will  your data be stored ?

In the context of your requests with regard to  our products en services, we will store your data as long as necessary to meet the purpose of our processing. Unless legally a longer period is required or permitted.

In the context of job applications, we will store your data max. 6 months (after closure of the vacancy) to complete the recruitment process or for other interesting vacancies that we reasonably expect to have for you in the near future.

Deletion / change of personal information

At your simple request we will delete or change your personal data. You can reach us by mail info@lonki.be or telephone 0032 (03) 710 90 20.